It always remains Verizon property. The router is supposed to be removed by the tenant when they leave. If they're renting it and won't have FiOS at their new place, they should return it. Otherwise, they should keep it. It can be used with pretty much any ISP, not just Verizon. 2.How to return equipment from home. If you don't have a The UPS Store nearby, you can request shipping boxes and mail the equipment to us. Here's how it works: Request your prepaid mailers and shipping boxes. We'll send you boxes and a UPS return mailing label within 5-7 business days. Follow the enclosed instructions and pack your boxes.Step Action; 1: Obtain return authorization and label.: 2: Package up all equipment, including cables, remotes, and routers.: 3: Securely wrap each item to avoid damage during transit.: 4: Place the shipping label on the outside of the package.: 5: Keep the return authorization number for records.: 6: Take the package to the nearest UPS …Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon‘s Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...February 20 Answer . Thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store or you can drop off at one of our stores. Click through the link I provided and it will explain everything a bit further. Let us know if you have any other questions.Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.UPS won't take it without a "return number." I do not have any communication about a return number in my email, nor can I find it in my account. I tried calling, but your service won't take my PIN or the temp pin you sent as the it does not recognize my key punches. I also can't find any way to create a return label for Fios Equipment on your site.UPS Service Notice: A notice given on first delivery attempt in select countries. UPS Mail Innovations Tracking Numbers. You can track your UPS Mail Innovations piece on both ups.com and upsmi.com. UPS Mail Innovations tracking numbers differ from a small package reference number in length and terminology.UPS Lost My Return. kelliemc. Enthusiast - Level 2. 11-05-2022 07:05 AM. Hello, I am in need of serious help. Verizon is charging us for a lost iPhone UPS "lost" in their possession/office. I have been trying to get a hold of management for over a month regarding my bill, and all I have gotten along the way has been harassment, and being ...If your device is eligible, you can enroll in Extended Warranty on the Services & Perks page in My Verizon:*. My Verizon website: Navigate to the Services & Perks page.Scroll to the Extended Warranty section, click Get it now and follow the prompts to add Extended Warranty.; My Verizon app: Scroll to the Device Protection section and tap Learn More.Tap Enroll for the lines you want covered.Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. People also ask,where do i return my ...Folks, a few key points to help you: This is a public forum. Information posted here comes from other users and is not an official Verizon source. This thread is over a year old. Information may have changed since it was posted. If you want up to date help, you've two options: Start a new thread...Fios. 3.2M Members Members online Discussions. Collection notice for equipment that was returned 7 months ago. Zenyatta. Enthusiast - Level 1. 02-25-201508:38 PM. When moving from NY to CA in June 2014 we cancelled our Verizon FIOS account and returned the set top box and remote by UPS delivery as instructed by the Verizon agent I talked to.If you are looking to return your Verizon equipment in Pittsburgh, you can do so by following these simple steps: Step. Description. Step 1: Gather Your Equipment. Step 2: Print the Return Label. Step 3: Pack and Ship Your Equipment.I am dealing with a persistent issue with Verizon customer service over a miscommunication with the return of my fios internet and tv equipment. I had an account from September 2013 through May 2014. At the end of the period, I received all of the boxes to ship my equipment (5 cable boxes, 1 router) back to Verizon. I did this at around May ...Installation of Fios TV includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes) and programming the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also perform needed outside work, including ...Enthusiast - Level 1. 03-14-2021 01:34 PM. I traded in my iPhone through Verizon's trade-in program in January of this year and received my new iPhone 12 pro max. Verizon provided me with a box and a label shipment to return my old iPhone. I used the return box and shipping label, providing the package to UPS.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps for completing a phone return. Drop off the box at a FedEx Office shipping center within seven days to ensure we ...Ok . Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been waiting 2 hours on the phone and you guys are supposed to send me the box a label. Now not only didn’t do it BUT also sending this warning about getting a...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it's time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.Nov 17, 2011 · I was supposed to get a return shipping label, which, after 2 weeks of waiting, I still did not receive. I called customer support, and was put on hold for quite sometime, only to find out that the systems were down and could not create for me a return shipping label. Then I was told to find a UPS store that can return the equipment back to ...This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Take the box and go down to a UPS Store and let them know it is for Verizon and they will take care of it for you. Just keep the tracking number as your receipt and records. My TV broke and now I have an extra STB and remote control that I'd like to return, but I'm not sure how to begin the process. Anyone who's been.Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records.UPS Lost My Return. kelliemc. Enthusiast - Level 2. 11-05-2022 07:05 AM. Hello, I am in need of serious help. Verizon is charging us for a lost iPhone UPS "lost" in their possession/office. I have been trying to get a hold of management for over a month regarding my bill, and all I have gotten along the way has been harassment, and being ...02-13-2023 12:17 PM. When it comes to the trade-in on your devices, it does depend on the devices, each one has their own department for trade-ins, some might take longer then others. If the device was received in before the trade-in date, you are good. Sometimes it can take 1 to 2 billing cycles to get the device processed, and reflecting the ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does verizon fios have ...Verizon indicated they were sending a return kit for the equipment, at my request. I received a UPS tracking ID almost immediately. However, for the past 10 days, the status of that shipment has been stuck at "Ready for UPS" and the kit has still not been shipped. I called Verizon this past week to report this and they basically told me to wait ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.Wen't to the Verizon store, they emailed me a "Thank you for returning your equipment, there is nothing esle for you to do" letter. I kept a picture of the UPS tracking number from the package on my phone just in case. Everytime I logged into my account, it would tell me to "return equipment by March 17th to avoid a fee".01-08-2009 06:58 AM. If you live in PA, there are no stores (and probably other locations). You can have Verizon ship a new box (for exchange), and then take the old box to a UPS store where Verizon has a contract for returns. Be sure to record serial number (s) and get a receipt from the shipper in case of billing problems later.Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location. Return to AT&T. Gateways & hubs. Return these items with their power supply. BGW320. BGW210 . All-Fi Hub . Return to AT&T. ... Take your unpacked equipment and account number to a company-owned FedEx Office Pack & …Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS® or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.Accessibility Resource Center Skip to main content. Personal Business. Stores1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...24/7 automated phone system: call *611 from your mobile. Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsVerizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -Porting, or taking your phone number from Verizon, or any other wireless carrier to Sprint, or any other wireless carrier, is a very easy process. If you are not under a contract,...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Jan 19, 2009 · A half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon?Enthusiast - Level 1. 03-14-202101:34 PM. I traded in my iPhone through Verizon's trade-in program in January of this year and received my new iPhone 12 pro max. Verizon provided me with a box and a label shipment to return my old iPhone. I used the return box and shipping label, providing the package to UPS.Yes, you can return your Verizon Fios equipment to a Verizon store. You will need to bring the equipment with you, along with a valid form of ID. A receipt is not required, but it may help the return process go more smoothly. ... The good news is that there are plenty of UPS Stores that accept Verizon Fios equipment returns. Just bring your ...Being told I haven't returned equipment, then charged over $400 - I RETURNED IT SEVERAL WEEKS AGO!!! 02-21-2017 11:06 AM. My account was cancelled on December 8 and on December 9, I was sent a "kit" that included a return box and some labels. I needed to return the DVR box, but I had purchased the modem/router so I was supposed to keep that one.I talked with someone in returns and they said I can just go to a UPS store and give them my order number and they'll return it. I don't have any order numbers in my email and can't get ahold of customer service over the phone. I just need someone to find my order number within my account info so I can drop off my stuff at the UPS. store.I have called for 7 weeks in a row. Return box was sent w/o a return label. They had no problem when I wanted to purchase the internet box!!! Email and phone confirmations were amazing. But with a return, it's all promises. No one has the authority to check it out and send me the return label. ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Re: Trying to return verizon 5g home internet devices. vzw_customer_support. Customer Service Rep. 03-22-2024 06:31 AM. MMGust, we understand your concern with receiving unexpected charges on your bill, especially if you have been having issues receiving your return kit for the equipment.You can also return the router in person by going to a Verizon store near you. Here’s how –. Bring the router and all the accessories to the Verizon store. Ask a Verizon representative to …Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon's Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged. We look forward to serving your ...In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Equipment can be returned as-is, without wrapping or a box, and customers will receive a confirmation of receipt and tracking information from UPS, eliminating any questions about the status of their return.Returns are free and easy when you follow the instructions included with your Fios Return Kit provide by Verizon. Apply the prepaid shipping label included in your …Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been. ... Oh, no! Dealing with equipment return issues can be frustrating, especially if you have not received the expected return kit. Verizon is here to help. We sent you a Private Message, please review ...We offer one of the options shown below for backup battery power for your Verizon voice service depending on your Verizon equipment. (We do not offer the ...Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. Follow Reddiquette, learn something new, and enjoy some blazing fast Fios.You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged. We look forward to serving your ...I returned my Verizon equipment years ago via UPS. I am still getting calls from a third party claiming I didn't. Each attempt ups the cost, then offers me a "discount" to pay for equipment I returned years ago.We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania. I just recieved an email saying Verizon.I keep receiving telephone calls from On Process Technology asking me to return my equipment. I explained to them that my equipment moved with me from previous address to my new address, so there wasn't any equipment to return. Is there a number that I can contact Verizon to clearup this confusionApologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.A 3rd party verizon tech was going door to door saying a new 5G tower was installed nearby. Got the service and modem had shit connection to that tower. I cancelled the service and tried to return the modem but I have the same problem as you except that I never got an email or threat that I would be charged if I didn’t return the equipment.The UPS Store 5421 is at The UPS Store 5421. April 30, 2014 · Feasterville, PA ·. "No Charge, Hassle Free" Verizon Fios equipment return at The UPS Store - Feasterville, your authorized Verizon Return Center. Verizon Fios TV customers are required to return all Set Top Boxes, Routers (when applicable) and remotes when FiOS TV service has been ...Gather your equipment. To avoid a non-return fee, make sure you return all required equipment within 21 days of your service change or disconnect. Ship your equipment back. Take your unpacked equipment and account number to a company-owned FedEx Office Pack & Ship or The UPS Store. Have a store rep scan your equipment and get a tracking receipt.VZ reps can view the return tracking number in the order details. Note: For reasons I don't understand, VZ leadership never gave reps info on how to view the tracking for return kits, so if a VZ rep says they don't have a copy, share the description that I gave you.Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.Stores near null. Enter a zip code, city or state and select from the drop down list. Use my location. Call the Caribbean, Central & South America on us for 3 yrs. W/ Global Choice & new line on select Unlimited plans. Then $10/mo. In-store only. There are no stores in this area.Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.Verizon technician left me with a G3100 router that I was not going to use long term. I am trying to return it, and Verizon sent me a standard return box which does not fit the router twice. ... Google the issue of customers returning equipment to verizon via not only UPS but USPS with receipts and Verizon states it was not received (even with ...A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ...Jul 2, 2018 · Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Oct 11, 2019 · Requires a return box (provided on request) for UPS dropoff. Follow these instructions. Call 1.800.921.8101 and tell us what type of change you’d like to make to your Frontier service. We’ll ...Gather your equipment. To avoid a non-return fee, make sure you return all required equipment within 21 days of your service change or disconnect. Ship your equipment back. Take your unpacked equipment and account number to a company-owned FedEx Office Pack & Ship or The UPS Store. Have a store rep scan your equipment and get a tracking receipt.. Make sure you receive and save your trackinFor questions related to Verizon Wireless, head over t Setting up your Verizon Wireless WiFi router is a simple process that can be completed in just a few steps. With the right equipment and a few minutes of your time, you can have yo...Seal the box with your old equipment and apply the return label provided over the original shipping label. Contact the carrier for drop off locations closest to you. Option 3: Return to The UPS Store Please bring all equipment you need to return to the nearest The UPS Store location. These locations will package, box and process your equipment ... Re: Return Shipping Label. 09-23-2011 05:30 Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. ... you may cancel the Service and receive a full refund of all monthly charges paid as well as any one-time charges and equipment charges paid to Verizon. Can ... In theory you can take it to any UPS Store and tell them it is...
Continue Reading