We have noticed that uninstalling and reinstalling the Xfintiy beta can clear up many issues including the error 500. If that does not work, it may be an issue with your connection and not the application itself. Try powering off your Modem/Gateway and removing the coaxial cable from it for about 3 to 5 minutes.No. Currently, the Xfinity Stream app for Partner Devices doesn't support the following features: Control through your Xfinity Voice Remote. Movie and TV show rentals through Xfinity On Demand (Available on Roku and Amazon Fire TV — not available on LG or Samsung Smart TVs). Pay per view (PPV) event rentals.Roku only works on 2.4. We went to a web URL bar and typed in "10.0.0.1" Once you login, you'll see your wifi networks. (If the 2.4 and 5.0 have the same name, your device will automatically try to connect to the faster one.) Change the name of the 2.4 and scan again on your roku to see available connections.To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.We can tell you that your Roku device is working fine, we are aware of an issue that is unfortunately negatively impacting our Xfinity Stream App on all devices. Our fix teams are engaged and working to resolve the issue as quickly as they can. We hope to have the functionality of the Xfinity Stream App restored as quickly as we can.The issue was the Samsung Internet being set as the default browser on my phone. Somehow Samsung Internet app is not compatible with Xfinity features (at least with chat & appointment details). The solution is to set the default browser as Chrome. And just to be safe, I also deleted the Xfinity app cache. After doing that, the chat opened properly.All other streaming channels work on my Roku stick except for the xfinity app Electronics Technician: Rafi , replied 2 years ago Thanks for trying those steps.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Nov 16, 2021 · To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.To resolve this issue, try the following: Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast ...Jan 26, 2024 · 4 months ago. @user_f693bd Upon checking our records, we see this is a known issue affecting the Xfinity Streaming App on Samsung TV's. Our support team is aware of the problem, and we are actively working on a solution. I assure you that we have the best team working on this. We appreciate your continued patience and understanding.Service Price Channels/Content Cancellation Policy Number of Devices Streaming Quality; Xfinity: $39.99 to $84.99 per month: 250+ channels, On-demand movies and TV showsThanks for the post. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.The Xfinity Stream Beta app is available on the following LG and Samsung Smart TVs: LG: 2020 TVs with Model Codes LG SM, LG UM, LG LM, LG OLED *9, including support for models with the new software version WebOSTV 5.0. 2019 TVs with Model Codes LG SM, LG UM, LG LM, LG OLED *9. 2018 TVs with Model Codes LG SK, LG UK, LG LK, LG OLED *8.In this guide, we will outline various solutions to help you overcome the issue of Starz not working on your Roku, Firestick, Hulu, or Xfinity TV. 1. Check your Account Details. 2. Update the Starz app. 3. Check for any Software Updates on your Roku, Firestick, or Hulu device. 4.Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. I no longer work for Comcast. We have started having a problem reported in other posts, but ...When I try to connect to Xfinity it says sorry try again later. Here is the initial step for troubleshooting that may be effective. Kindly disconnect the power cable of your Roku device and Wi-Fi router for a minute and then reconnect it to restart the device. This should prompt your TV to display the Roku logo.Delete the Stream app, reboot your modem and the Roku at the same time. Install the Stream app again. 1. amywantstouseroku • 5 yr. ago • Edited 5 yr. ago. I have tried this, but I will do it again since there were two responses to do the same thing. I tried this again as suggested and it did not work.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.How to manage Favorites for Roku Stream/Xfinity. #1 Skip the TV option. Not working. Xfinity needs to update. #2 Sign in to Xfinity.com, go to the account drop down (face in uppper right), go to Watch TV Online, go to All Channels, click star on left to make a favorite. The Favorites will be listed immediatly online. (NOTE: Skip the Go TV Channels.I have top-tier internet through Xfinity, as well as an Xfinity cable subscription. My Roku is connected to my home wifi with no connectivity issues, all other apps work fine. I use the Stream app on my phone without issue. I have tried resetting my modem, router, Roku, as well as uninstalling and re-installing the app many times.I cannot get the Xfinity streaming app to work on any on my LG smart TVs if not connected to an Xfinity network. The App works just fine on other TV's using Roku or a Fire stick when not connected to a Xfinity Network.Sep 30, 2020 · We see LOTS of complaints here about the the app Xfinity supplied for Roku. When problems are confined to one channel app, there is a chance the channel installation has been corrupted and it needs to be replaced with a fresh install.I've seen similar with roku TCL and Hisence with sling and hulu apps from time to time. A few things can happen. 1st one is there seems to be a memory leak on TCL and Hisense TV's, so they exhaust memory eventually. They might even reboot on their own. From Settings, reboot the TV then launch your app. See if it helps.Community Streaming Expert. 03-26-2022 07:45 AM. Re: New Roku will not connect to wifi although all other devices work. Separated by one wall. The newer Roku models are now all dual band (Express 4k/4k+, Streaming Stick 4k/4k+, Ultra, and Streambars), so capable of using either 2.4ghz or 5ghz.Sep 10, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowWill be canceling on Monday. Had the TV service for last year, since day one I have been asking monthly to receive a coax cable box vs having their X1 streaming device and app combo. For this exact scenario, app is out but the cable isn't. Comcast is not in the streaming business they are a hard wired cable provider.Is your printer giving you a hard time with an “Error State” message? Don’t worry, you’re not alone. Many printer users encounter this frustrating issue, but there are simple steps...Sep 15, 2023 · If Xfinity stream is not working on Roku, use an HDMI cable, and check the Roku remote batteries. Also, try restarting Roku. If nothing works, contact customer service.Hello @user_f4c29c thank you for trying those steps and updating us on this. Can you send us a direct message with your full name and address, so we can submit a ticket for the Xfinity Rewards offer not working? To do so, just hit the direct message icon in the top right-hand corner of the screen, click "new message", type "Xfinity Support" and select that profile to send us a message directly.If your Discovery Plus not working on LG TV or any other streaming device, it is recommended to power reboot your Smart TV, unplug it from the socket, and then turn it back on to repair the Discovery Plus issue. Detach the power chord from the back of the gadget. Push down the TV's power button for 3 to 5 seconds.Xfinity Stream App Not Working: How to Fix Xfinity Stream App Not WorkingIn this video, I'll show you How to Fix Xfinity Stream App Not Working. This is the ...Here's some steps to try: Unplug the device from power for at least 2 minutes, then plug back in. Delete and re-download the AMC+ App. Confirm that you are still connected to your WiFi or Ethernet network. Make sure you have updated to the latest software version and that your device is fully updated by checking your settings.Jan 10, 2022 · We have noticed that uninstalling and reinstalling the Xfintiy beta can clear up many issues including the error 500. If that does not work, it may be an issue with your …Make sure to update the Roku Android app or the Roku iOS app, depending on which device you own. If Netflix still doesn't work, try completely deleting the Roku app from your Android or iOS and then reinstall it from scratch. Make sure your Netflix account is still active. If you can log into your Netflix account on other devices, double-check ...Thanks for the post. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.To cancel an Apple TV+ subscription you activated from Roku, highlight the Apple TV app > select the Star button on your Roku remote > Manage subscription > Cancel subscription. You can also manage your subscription from tv.apple.com > Settings > Subscriptions > Cancel Subscription.Sep 10, 2023 · Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:The causes of Xfinity App on Roku Error 500 are not specific, but they are numerous. However, some of the common causes include poor internet connection, outdated Xfinity …Infinity Stream application stopped working (TVAPP-00116 & TVAPP-00244) We've been using this without issues for quite some time on Roku devices, Ipads & phones, but recently it stopped working on all of them. All other Comcast services (TV, internet & other streaming apps) are working fine. We gave it a couple days but still not working.Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including news and sports. Manage and watch DVR recordings. Watch thousands of Xfinity On Demand shows and movies. Download shows and movies for offline viewing.Users started reporting an audio issue to Xfinity TV support in late October 2022. Basically, the sound will generally become very loud and distorted or alternatively very low. Exiting the Stream app and re-entering it clears the audio issue. The issue is not seen for me in any other apps on Roku including Netflix, Amazon Prime, etc.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itI cannot get the Xfinity streaming app to work on any on my LG smart TVs if not connected to an Xfinity network. The App works just fine on other TV's using Roku or a Fire stick when not connected to a Xfinity Network.Re: Xfinity Error:-500 solution on roku streaming sticks. xfinity stream beta down on multiple roku, ipad and iphone devices. solution: 1) disconnect coax cable from modem/router. 2) power cycle modem/router. 3) reconnect coax cable.Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here are some options on performing a manual software update. Option 1: Using the Samsung TV remote: - Navigate to Menu. - Select Settings. - Select Support. - Select Software Update. -->> Note: If the Software Update option is grayed out, it's because a streaming app is running in the background.Hello, @user_r0gwh5 . Thank you for reaching our over Xfinity Forums for support, you have contacted the right place for assistance with the Xfinity Stream App. There was a known issue that our dedicated engineers were able to get corrected. Please let me know if you're still experiencing any issues with the Xfinity Stream App on your …Nov 2, 2023 · My xfinity stream app is showing error code TVAPP-00101 on the TV....we have logged out, logged back in, and Uninstalled the app and it's still not working. This ...We do apologize you're having troubles with our app. I have a few basic steps that might fix your issue: 1) Try logging out of the app and then logging back in. *** Logging out of Hallmark and logging back in fixed the issue for us. ***. 2) Try turning your device off and then back on. 3) Try reinstalling the app.Thank you for taking the time to reach out about this issue that you're having with your Smart TV and the Xfinity Stream app, @pamkelly0080. This is certainly not the experience that we want you to have when trying to enjoy your shows with such a nice television. I also apprecaite that you attempted so many troubleshooting steps on your own!The channel guide does not load properly when I exit a channel either. It reverts to the time frame when I last opened the guide. I have to exit the app completely to get it to load. From what I've read here and on other forums this is a problem since stream app was moved out of Beta. I'm about ready to call it quits with xfinity.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Sep 10, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Dec 11, 2023 · 5 months ago. Mine is also not working. When I select the stream app on my roku stick (brand new), it opens but the best way I can explain it is it freezes. The remote can't search within the app, it is completely unresponsive. Just started last night. I can use the stream app on my phone and stream to ROKU, but that is the only way I can watch.Thanks for the posts. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.The first troubleshooting step is usually to log out of the app and then log back in, but it sounds like you were already logged out, and ar now unable to log back in. Have you tried deleting the Xfinity Stream app from your RoKu, and then reinstalling it yet, by any chance?443 Messages. @user_6dcd22 There was a known issue that has been resolved, please let us know if you still need assistance. I no longer work for Comcast. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.If the discovery+ app or website is crashing or will not load, try the following: Close the discovery+ app or browser window. Clear the data and cache on your device. Open the discovery+ app or reload the browser page, and try playing the video again. If the issue persists, please contact us and include the following information:Once locked, a Parental Control PIN is required before you can open the Tubi app. Use an Application Lock by selecting Settings > Parental Controls > Applications > Tubi. Once locked, you'll need to enter a PIN any time you try to open the Tubi app. Note: Once the Tubi app is opened, X1 Parental Control settings won't guard against content ...There's a basic solution for nearly all technical errors! Find info on topics like how to restart your device, check your internet speed, or reinstall the Sling TV app. Common Solutions >. Six Common Fixes. Resetting an Internet Connection. Power Cycling. Streaming & Internet Solutions. Device Specific Troubleshooting:Welcome to the subreddit of America’s newest wireless network! Dish Wireless is the fourth largest wireless carrier in the U.S., offering a new kind of network experience; from Project Genesis to Boost Infinite, Dish is blazing a new trail in wireless with a network that can instantly switch between Dish’s Native 5G network and AT&T and T-Mobile wherever you are for the best experience.@rswannabe There was a known issue with Xfinity Stream app this past Sunday. The issue has been resolved. Please let us know if you are still having trouble with it.Ensure you are logged in. Click the "Direct Messaging" icon or https://comca.st/3rvDV0n. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list.To resolve this issue, try the following: Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast ...I've been using the Xfinity stream app on my newer Roku Ultra with no problems since I got it. All of a sudden it's not working today. I'm getting…Hello, I confirmed my xfinity stream settings have "Smart Resume" as on when logged into the Stream service from my PC. However, this option is not visible under Settings when using the Roku Xfinity Stream app. No option to turn "Smart Resume" on or off appears on Playback preferences in the Roku Xfinity app.I love DVR and would be at a loss without it. Have you tried troubleshooting this issue through the helpful Xfinity My Account App? A common fix for DVR issues can be a system refresh, and the app will walk you right through it! Just click TV on the Overview screen, tap the TV you're troubleshooting, then troubleshoot. 0.When the home internet market has more true competition, I highly doubt we will have data caps any longer. Apparently some in government agree, as seen in this Xfinity Price Gouging Investigation . 1.2 TB (1,200 GB) is the internet data usage limit for Xfinity each month. If you go over you, pay $10 for each 50GB.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Ok, it was an issue where someone at Comcast/Xfinity screwed up my billing code to make it appear that my plan/subscription did not include any channels and that’s why I wasn’t able to watch live channels on the Stream app. What pisses me off is that I had to go four days and go through eight Xfinity agents to get them to resolve this.Hey there, @grock88, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app! We would be happy to help with troubleshooting your Roku. Have you tried any troubleshooting steps mentioned on the thread such as a restart or logging out of your account and then back in to see if that helps with your connection?Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.. 3.Check for updates. To see if updates are Dec 13, 2023 · It says to uninstall the X Roku outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ... Use a standalone Roku device (swiped from my other @denroh if you are still having issues with your Xfinity Stream app on your Roku I would first recommend your model is listed as one of the supported devices that we know work with the Stream app and the Roku platform here. https://comca.st/3SmRmKZas you stated the number of activated streaming devices on your account can be quite high and as you said the key is simultaneous (that includes smart devices, pc/laptops, roku devices). smart TVs are smart devices. if the device has exited the Xfinity menu the device is no longer using streaming. note that PCs can tie up a stream slot if not exited properly (closing the stream on the web page ... 1- remove the xfinity app from your devices. 2- downl...
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