Fiber connections offer the best picture quality and reliability for TV, but Verizon didn't rest on its laurels when it came to Fios TV. As part of CableTV.com's annual TV Customer Satisfaction Survey, we talked to hundreds of real-life Verizon customers to learn how they felt about their Fios TV service.. Verizon earned multiple first-place finishes in categories including picture quality ...The FiOS boxes do not support PiP. Rumor has it that this functionality might be added for the HD DVR boxes at a later date, but Verizon has not confirmed this. This …May 9, 2009 · Since the release of Samsung’s 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV’s are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.You would need 2 sources into the TV. If the TV has a QAM tuner, it could be used as one of the inputs for local SD, local HD, and the music channels by splitting the cable and connecting one to the STB and one to the TV RF input (there are no analog channels on the FiOS system so an older "cable ready" set is of no use).Jan 13, 2013 · If you have an older high definition TV and have problems with the picture size on the TV screen, from your Verizon FiOS TV Remote try: a) going to Menu -- Settings -- Video Format -- select 720p 16:9 instead of 1080i 16:9. b) pressing the pound sign '#' a few times to change the Aspect ratio to the best picture fit.Option on the STB is to go into the Settings and turn on HD overide. But many people do not like that option because it adds a delay in switching picture formats when changing channels. Second option is to set your TV display to stretch, or pan and scan, depending on the TV features. Many TV remotes have an option refered to as …No pixelation problems. The picutre just feezes like I hit Pause on the DVR, except I'm watching live TV. When I push Channel+ and Channel- it goes back to proper operation. I haven't changed any settings since installing the Quantum upgrade equipment, and it only appears to be happening on one TV in the house out of five.May 9, 2009 · Since the release of Samsung’s 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV’s are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.The picture skips and it's just not normal. I checked my TV for the selectable refresh rate and didn't see a setting for that. I have a Sony Bravia, about 15 months old. Besides that selectable refresh rate is there anything else that I could try to resolve? If not I'll have to call Verizon because it's not right. Thanks for the help.Verizon Cloud keeps your music, photos, videos, documents, phone texts and contacts backed up automatically, across platforms (OS limitations apply). ... whether wired or wireless. Verizon Fios is one of the only internet service providers to offer nearly matching download and upload speeds on most plans, which is a major advantage when you ...Upgraded to Quantum about two weeks ago. Suddenly I'm getting freezing on one TV. No pixelation problems. The picutre just feezes like I hit Pause on the DVR, except I'm watching live TV. When I push Channel+ and Channel- it goes back to proper operation. I haven't changed any settings since install...Nov 20, 2009 · Here is a quote from one of his posts: "No Motorola DVR from any cable provider supports picture-in-picture, and no picture-in-picture support is planned. The hardware in Motorola's new QIP7216 is incapable of supporting PIP . The hardware in the older QIP6416 could theoretically support that feature, if Verizon were to "dumb down" their ...Here is a quote from one of his posts: "No Motorola DVR from any cable provider supports picture-in-picture, and no picture-in-picture support is planned. The hardware in Motorola's new QIP7216 is incapable of supporting PIP . The hardware in the older QIP6416 could theoretically support that feature, if Verizon were to "dumb down" their ...Click "settings" and then scroll down to "video settings". On the "video settings", you need to change the "SD override". Your option for "SD Override" is probably set on "off", which has the black bars on either side of your screen. Change that to "stretched" and then your picture should fill up the entire screen.You can get into the service menu on the Fios One by turning the power off at the switch on top of the box, then quickly pressing OK 2X on the remote. You'll see a big b&w menu, press the left arrow key in the middle of the remote. Then choose USER menu, go to additional HDMI settings, audio sync and choose manual.10-24-2021 06:51 AM. We just upgraded our Fios to the TV One service, replacing our 10-year-old Motorola boxes. Right away I could tell the picture quality on the new boxes were inferior to what we had before. Graphics aren't crisp and clear, motion causes the image to blur a bit, and there's noticeable artifacts all over.The new update has my app shrinking and not going to the background. I try to run YouTube in the background by pressing the button at the bottom of the phone and it just makes the app small. Is there any way to turn this feature off and go back to the way it was before the update?Enthusiast - Level 1. 01-04-2018 04:23 PM. WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. PICTURE FROZE. REBOOTED THE BOX BY PULLING THE PLUG. WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. NO PICTURE BUT HAVE AUDIO. I CAN CHANGE CHANNEL AND HEAR DIFFERENT …No Motorola DVR from any cable provider supports picture-in-picture, and no picture-in-picture support is planned. The hardware in Motorola's new QIP7216 is incapable of supporting PIP. The hardware in the older QIP6416 could theoretically support that feature, if Verizon were to "dumb down" their interface to free up more memory, but Verizon has no interest in moving back to a plain UI, and ...Also check the resolution the Fios box is sending out. If it's 2160, make sure the input on the TV is set to enhanced video, or wide color or whatever Samsung calls it. If that still doesn't help, try setting the Fios box to 1080i, Main Menu > Settings > Audio & Video > Video Settings>Video Format>1080i.I'm brand new to FiOS and to HD channels. I had TV through Dish and found that the "partial zoom" setting worked fine on all channels. Now I'm suddenly forced to figure out how, with Verizon's HD/DVR STB, to fill most or all of the screen without undue distortion. As I understand it, there are five different variables to manage: 1. 1080 vs. 720.To set up Verizon FiOS Picture in Picture, you will require a FiOS remote and a compatible cable box. Follow these steps: Press the “Menu” button on your remote. Click on “Settings” and then “Television.”. Click on “Picture in Picture.”. Select the “On” option. Once you’ve performed these steps, you can now enjoy watching ...Tap the. Start PiP Automatically switch. to turn on or off. While enabled, do the following: When you're viewing a video, tap the. Picture in Picture icon. . The video transitions to a smaller window so you can now interact with other apps. To return to the full screen view of the video, tab 'Full size icon' or the 'Exit icon' .Hello, I have recently converted to Verizon and one thing that stands out to me is the terrible picture quality I am getting on SD channels. I am getting serious pixelation on all SD channels. As soon as I switch to the HD version, it's crystal clear. Now, I know the obvious answer would be "just wa...By setting the Video Format to 2160p in the Fios box, you are making the Fios box do the upscaling your TV needs to display a picture in 4K. If you set the Fios box to 1080, the TV uses it's built in upscaler to create an image. The downside to that is when watching real 4K content from the Fios box, it will only be 1080p.New to Fios. DVR Picture Stopped working. Sound OK... other set top boxes oK. Phone / Internet OK. Connections ok... Went through the troubleshooter, and waited on the phone for nearly an hour. Any suggestions?Jul 17, 2019 · That's crazy that analog could do it, but not digital. Man, HDCP and all these content protection stuff is gonna keep sending people to pirating. Anyways, so you're saying a coax connection would still give local channels? is this mediated by fios? (ie. if i used coax a non-fios house, would I stil...12-17-2023 10:51 AM. Got new boxes yesterday too. Today when turning on TV had blurry picture and non-reponsive box for about ten minutes. All of sudden the picture came back with a message that said "Picture in picture is back on FIOS." All was good after that. Hope its not a daily thing. 12-22-2023 06:44 AM.For the past two weeks or so, when I turn on Fios TV box I get a new screen. It has the time in the lower right corner, an advertisement for something, and tells me to press OK to continue. If I press OK it takes …The new Fios One, aka 4100 boxes do have better picture quality than the old boxes like yours and the 1100 series. There is a lot more enhancement processing in the new boxes, and it shows. If you have a 4K capable TV you can watch some sports on two 4K channels from the box.Magoo9. Newbie. 10-04-2008 02:48 PM. One of the features I used to use on my TV was Picture in Picture. Since Verizon when 100% digital you can not hook the cable line into the cable outlet to get P-N-P. I order another free converter to try and do this but since the remote are programed the same it changes both channels.Can someone please explain to me why I apparently receive two differently formatted signals on different channels? For example, I tune to some channels, and it seems to be in wide screen format, leaving a black bar top and bottom about 1.5 inches in width. However, when I switch to other channels, I...We have sound, but no picture, several times a week lasting from 5 to 20 minutes. What can I do? I have checked to make sure the wires were tightly secured a number of times. TeePeeResolution: After turning the closed caption option off the black square covering the picture disappeared. Issue resolved, it's a good thing that the closed caption option is a luxury and we do not have any deaf members of our household.My verizon fios picture started freezing up and losing sound. If I juggle channels around I can eventually get the channel back and working again. Skip to main content. Accessibility Resource Center Skip to main content. Personal Business. 1-833-VERIZON Stores Español. Shop Shop ShopMay 12, 2018 ... Share your videos with friends, family, and the world.Line in Picture. blipskky. Newbie. 11-03-2014 07:17 AM. I have a white line running the length of the TV. I assume the set was damaged by kids etc... However, I switched sets and the line is starting to appear on a brand new set. Is it possible this is something caused by verizon equipment?08-01-201003:41 AM. You can also do this from your "contacts" in gmail online from your PC. Select your contact, click Edit, click on the "picture" for the contact and choose your picture from your PC... It will push this to your phone. An Accepted Solution is available for this post. 08-01-201012:54 AM.Picture cut off. 04-02-2009 04:57 AM. The left side of the tv picture seems to be cut off and you can't always see the whole names or words on the screen. It's especially noticeable on ESPN News in HD. I've tried all the settings, 480p, 480i, 720p, and 1080i. and stretch and zoom on both the cable box and tv. It shows the whole screen in 720p ...Click Cloud web portal (in the 'Access my Cloud' section). (at the top). Select a category (e.g., Photos, Videos, etc.). File is selected when a checkmark is present. Select the desired album. below the item you want to remove. Select the desired album. Here's how to manage your pictures via the Verizon Cloud website.1-Go to Gallery (picture app) 2-Click a photo-view it. 3-Click your menu key down at the bottom. 4-Choose Share. 5-Choose Messages. 6-Now you're at "adding slides" and "compose"; I presume Compose means "subject/tag line" no biggie, do whatever. 7-At the top right, you see a people icon; scroll down and choose a contact.Verizon Cloud - Website - Manage Picture / Video Albums · Select a category (e.g., Photos, Videos, etc.). · Select the desired photo(s)/video(s) then click the."Whether it's flipping through a photo book, presenting a photo gift to a friend or family member, or watching your pictures on TV with the new FiOS TV KODAK Gallery Widget, Kodak offers many easy ways for Gallery members to share and enjoy their pictures," said Victor Cho, vice president and general manager of Internet and software services ...Clearer picture after pausing and playing. 08-19-2019 07:05 PM. my question is when I am watching a program, then pause it, then come back to watch it my Samsung qled looks like a 4K tv which it is. The picture is outstanding almost 3D When I switch back to live tv the picture looses a lot of clarity. This is Not the new "one" hd DVR box.I just switched from Cox to Verizon recently. I can't complain about HD channels. However, I notice that image quality on regular channels are worse than what I had before with Cox (of course, I use same TV, Sharp AQUOS 52 inch). In other words, images I had on regular channels with Cox are clearer ...Picture cut off. 04-02-2009 04:57 AM. The left side of the tv picture seems to be cut off and you can't always see the whole names or words on the screen. It's especially noticeable on ESPN News in HD. I've tried all the settings, 480p, 480i, 720p, and 1080i. and stretch and zoom on both the cable box and tv. It shows the whole screen in 720p ...Accessibility Resource Center Skip to main content. Personal Business. StoresI have had FIOS since October 9, 2008 and the picture quality on both HD and SD is stunning. I had DISH HD before and I thought the picture was very good but FIOS is better. I use a HDMI cable and the picture, sound quality, and receiver speed are equal or better than anything I ever got from DISH. In addition, the closed captioning has been ...I have seen that the Gallery gets held up while the camera is taking pictures, and will not refresh. I have gone into Advanced Task Killer, and killed the Gallery task. If I wait a moment or 2 after that, and open the Gallery, they have then appeared.Verizon Messages. Picture Messaging. 3.2M Members8,539 Members online269K Discussions44K Solutions. An Accepted Solution is available for this post. Picture Messaging. DDigital21. Newbie. 10-04-201005:39 PM. I have a family plan with two lines under my account.(1) best is Digital via HDMI (up to 1080i for FIOS) (2) Next best is Analog Component (3 RCA cables for R, G, andB) (also up to 1080i, but may down-res for DRM-flagged content) (3) Next (BIG step down) is Analog S-video - (unique connector and cable - 480p);If you have an older high definition TV and have problems with the picture size on the TV screen, from your Verizon FiOS TV Remote try: a) going to Menu -- Settings -- Video Format -- select 720p 16:9 instead of 1080i 16:9. b) pressing the pound sign '#' a few times to change the Aspect ratio to the best picture fit.To set up Verizon FiOS Picture in Picture, you will require a FiOS remote and a compatible cable box. Follow these steps: Press the “Menu” button on your remote. Click on “Settings” and then “Television.”. Click on “Picture in Picture.”. Select the “On” option. Once you’ve performed these steps, you can now enjoy watching ...Since the release of Samsung's 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV's are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.Enthusiast - Level 1. 01-04-2018 04:23 PM. WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. PICTURE FROZE. REBOOTED THE BOX BY PULLING THE PLUG. WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. NO PICTURE BUT HAVE AUDIO. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE.01-29-2016 07:44 AM. Hello, I am a FIOS TV subscriber in the Philly suburbs and for some reason over the past few days I am no longer getting any picture on certain channels. Channels affected are 754 (Nick Jr.), 757 (Cartoon Network), 770 (BET) & 771. I can get sound perfectly but the picture is black. Haven't had this problem before a couple ...The new Fios One, aka 4100 boxes do have better picture quality than the old boxes like yours and the 1100 series. There is a lot more enhancement processing in the new boxes, and it shows. If you have a 4K capable TV you can watch some sports on two 4K channels from the box.We have been dealing with periodic but increasing periods of pixelating picture on one of out TVs. We've tried all the fixes and had techs out twice. ... Verizon FiOS TV, Internet, and phone IMG 1.6.2, Build 08.58 Keller, TX 76248 . 0 Likes An Accepted Solution is available for this post. Re: Pixelating Picture Mark as New;During the first 2 months of my Fios service I was getting random picture and audio dropouts a few seconds at a time. Sometimes it would be only a couple. Other times it would happen repeatedly every few minutes. Seemed mostly to happen when watching live HD broadcasts of sports on NESN or ESPN.Re: FiOS TV SD picture quality on an HDTV. Provider7. Contributor - Level 3. 12-07-2008 07:37 PM. It's not unusual that a sd box would send only a fair picture to a hd tv. The sd recievers are made for the old tube sets. Once you place your hd reciever and fire it up, you will be more than amazed at the quality.Got Verizon Fios 1.5 months ago. A week ago started having interruptions in picture/sound from Motorola HMDVR (HDMI connected). Happens frequently and then not for hours. Screen goes dark/no sound and returns after a few seconds. Sometimes screen goes to snow and snow lasts up to five minutes. Doesn...Click "settings" and then scroll down to "video settings". On the "video settings", you need to change the "SD override". Your option for "SD Override" is probably set on "off", which has the black bars on either side of your screen. Change that to "stretched" and then your picture should fill up the entire screen.I thought that perhaps these are just sad compression losses with FiOS TV content, as I am new to FiOS TV. But some others have reported that the VMS-4100 resolves picture quality issues like this (unfortunately with a surround sound issue instead).I have the new FIOS TV One boxes. They work on all of my TV's except the one I want the most. The CEC function can detect the box and identify it as a VMS4100. But, there is no audio or video. If I unplug the box and plug in my Roku voila a picture apears. I had no issue with the older quantumn gateway box.Since the release of Samsung's 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV's are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.I am experiencing picture freezes and lsoo of audio every day and it is not related to wiring or connections. I have 6 boxes, one of which is the multi-room DVR and it doesn't matter which box I'm watching on, the problem occurs on all channels. This is extreemly frustrating given the cost of the FiOS service.ABC owned and operated (O&O) stations are in the process of adding a second HD subchannel (Live Well HD) at the direct expense of picture quality on the main ABCHD feed. Each station has 19.4Mbps total to split among their various subchannels for weather, traffic, news, etc. Until now, most subc...Having the same issues here. I can send picture messages just fine, but I can't receive them; they either hang up on the "receiving message" screen or just don't come through at all. If they hang up on the receiving screen, it stays that way for a few moments then says "unable to receive multimedia message". Was working perfectly fine last night.Accessibility Resource Center Skip to main content. Personal Business. StoresOct 31, 2008 · I got forwarded from Verizon to somewhere else where they were supposed to add my boxes back in. The individual said it was done and I should have the picture back momentarily. I waited 1 and a half hours. Called back. gave them the "M" numbers for my 2 boxes. They said it would take up to 24 hours to get the picture back.Starting about 3 weeks ago after the local snow storm, I am experiencing constant picture freezes and a pixelating picture when it comes back. This occurs on all TVs and it occurs during the initial watching as well as DVR playback. It is occuring on all channels as well. Sometimes a show will go...Sports are hit or miss. Either they look fine or are extremely poor quality. Channels like ABC and FX are just unwatchable, like extremely blurry picture quality. I'm guessing some channels are broadcasting in 720p still and when my tv is trying to upscale it, it just can't. Seems like probably 1080p programing is coming through okay.Several Channels freeze up randomly. This is happening in the living room and bedroom room DVRs. I have done several resets.Hello All, I believe I'm experiencing a similar issue. On Friday, March 27th, I had the FIOS triple play installed. Later that evening, I noticed that the picture on one of my TV's exhibited the following issues, freezing display, vertical lines (4 lines and then two lines, about 4 inches apart); the picture occasionally cutting out, going black, then going to the BSOD and then the Verizon ...I'm brand new to FiOS and to HD channels. I had TV through Dish and found that the "partial zoom" setting worked fine on all channels. Now I'm suddenly forced to figure out how, with Verizon's HD/DVR STB, to fill most or all of the screen without undue distortion. As I understand it, there are five different variables to manage: 1. 1080 vs. 720.HD DVR QIP 7216-1, sound and picture issues. 03-10-2009 03:13 PM. Just got fios yesterday, and i am very pleased with picture quality. although right from start, i had issues. First off, I run the HDMI cable right into my receiver Onkyo TX-SR606 and then from there into my TV. Well, i saw a green screen. No big deal, just ran the HDMI straight ...Ah, didn't know your TV doesn't support 2160 (4K)! No, don't bother with new cables. The Main Menu > Settings > Audio & Video > Video Settings> Video Format on the Fios box has to be set to 1080i, and the output of the Receiver has to be set to 1080i, and the input on the receiver you are using for the Fios box has to be set to 1080i. All this time I assumed you had a 4K TV!I have seen that the Gallery gets held up while the camera is taking pictures, and will not refresh. I have gone into Advanced Task Killer, and killed the Gallery task. If I wait a moment or 2 after that, and open the Gallery, they have then appeared.We have a SONY 4K tv and just switched to Fios from COX. Our image quality was terrible - sharpness, color, etc - after the initial setup and couldn't believe I was watching Fios at all. After going through the settings in the Fios box and examining the video settings the image was set to 2160p, and scaling it down to 1080p made the color …There are 3 options to get a replacement. 1) schedule an appointment at a nearby Apple store 2) Pay $29 and they will ship a new phone to you. 3) Pay $69 and they will ship a new phone with you and you will also be covered for an additional 2 years under the Apple Care plan.During the first 2 months of my Fios service I was getting random picture and audio dropouts a few seconds at a time. Sometimes it would be only a couple. Other times it would happen repeatedly every few minutes. Seemed mostly to happen when watching live HD broadcasts of sports on NESN or ESPN.Aug 8, 2010 · The FiOS STB does not support picture in picture. There are a number of threads on this in this forum. Suggest you search for "picture in picture" and read them for more information. 08-11-2010 09:26 AM. So, I have FIOS, and I have a remote that has a "PiP" button - but Verizon doesn't support Picture in picture.I have been waiting on phone for customer support over 90 minutes; which is very annoying. went thru verizon in home agent options; and the automated resets when first calling customer support - been on hold with awful music the rest of the time.iPhone: $829.99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus or Unlimited Ultimate plan req'd. Less $829.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR. Yikes, Box is Working but no picture or sound...tv guide is showing current .... Option on the STB is to go into the Settings and turn on HD o"No Motorola DVR from any cable provider s Has this happened to anyone? My PIP (Picture in Picture) was working fine until the switch over to digital, now since the switch it I only get a couple of channels in PIP and one of the channels has a message saying "if I am receivieing this message I need a digital decoder" or something to that ef...Knowing about the problem also helps to find an efficient solution for it. So let us get started with the reasons for the Verizon Fios Pixelation issue. Let us learn about the solutions to each issue one by one here in detail: 1. Change your cables and wires. Generally, the TV set receives signals from one of them: coaxial cable, ethernet ... This will ask you which app to use, scroll through the list until Just got FIOS TV w/ HD 2 days ago. Been thru 2 DVR's & had 4 HDMI to snow only already. Don't lose sound. S-video works OK. Not using Component. Seems to be HD only. FIOS has questioned my TV & HDMI cable; can't be -- they work fine on my other HDMI sources. Has to be FIOS! Nail in coffin is pic restored by cycling DVR power.Hi, all - I have the Fios TV One STB, a Samsung TV and an Onkyo receiver. My setup was box to receiver through HDMI, receiver to TV through HDMI, and it always worked fine. Recently, the sound would be fine but there would be no picture. I would pull the power, reconnect, and it would be fine. I ... Something happened around 4pm yesterday. The he...
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